Teledermatology Virtual Instructions

Prior To Your Virtual Teledermatology Visit

Step 1: Please read the Telederm Consent Form here. By participating in telehealth, you provide consent for Telederm Services to be provided by George Dermatology. Print, read, review and sign the “Consent To Telehealth Visit” and email your signed consent to hello@georgedermatology.com

Step 2: Please go to https://dermatologystl.ema.md/ema/PatientLogin.action to fill out your medical and surgical history, medication list, and allergies on Modernizing Medicine, our Electronic Medical Records (EMR). To login:

  1. Enter username: Your username is the first initial of your first name and your last name (Ex. JSmith)
  2. Password: Password1 (once you login you can change your password to whatever you please)

Once logged into you will notice a “Patient Search” bar at the top of the screen, type in your name there

Once you have accessed your electronic chart, go to “Patient Clipboard.” This is where you can review, edit, and submit changes to your medical history, medications you are currently taking or have quit taking, any allergies you may have, as well any additional information you think the doctor should know.

For example:
To add a medication:

  • Click on “Medications” which is highlighted in blue under patient clipboard

  • To add a medication, type the name of the medication into the search bar. It will show which one you are referring to

  • To delete a medication you are no longer taking, click “Delete” to the right of the medication you wish you erase

For New Patients

Please also complete the following: download, fill out, scan or screenshot with your phone, and email our patient intake forms to hello@georgedermatology.com

About Your Virtual Visit

The virtual visit will be conducted by using either FaceTime or doxy.me

If using FaceTime, your doctor will call you via FaceTime, which is a free app on all iPhones, iPads, and iOS operating systems. Your doctor will FaceTime you from hello@georgedermatology.com. If you do not have an Apple device with FaceTime, please let us know.

Doxy.me is a HIPAA compliant, secure telemedicine website. You must have access to high-speed internet and a compatible browser (Chrome, Firefox, or Safari). Acceptable devices include a desktop or laptop computer with a camera and microphone, a smart phone, or a tablet. The doctor will also have a live camera during the visit.

For more information and an instructional video you can visit: https://doxy.me/patients or print a copy of this easy step by step flyer: https://help.doxy.me/en/articles/95857-check-in-flyer-for-patients. Access your doxy.me appointment with this link for your doctor on your smartphone or computer

For Dr. Moritz

https://doxy.me/drkatherinemoritz

You may enter the doxy.me chat room 10-15 min before your scheduled appointment time to make sure your device and browser are compatible. Please have a flashlight available if needed for better visibility. There may possibly be a short wait, so remain in the waiting room until your visit is accepted by your dermatologist. If you experience technical difficulties during your visit, please be patient; we will do our best to get this corrected as soon as possible.

Policies

Understanding our commitment to you and your financial responsibility to us is an essential component to establishing and maintaining a strong patient/practice relationship. In order to achieve this, we offer the following information regarding our office policies – click here

Financial Policy

Thank you for choosing us as your dermatologists. We are committed to providing quality medical care. Please understand that payment of your bill is considered part of your care plan. It is the patient’s responsibility to supply all current insurance cards, identification, and maintain a current credit card on file. Medicare/CMS has committed to covering telemedicine. Unfortunately, many commercial insurance carriers have not aligned with CMS. If you have commercial insurance, it is your responsibility, as the patient or guardian, to verify with your insurance plan if teledermatology by our office is a covered service prior to the appointment. If you have commercial insurance, prior to your teledermatology visit, we will collect your copayment and a $75 fee. As a courtesy to our patients, we will submit all claims to your primary and secondary insurance carriers in a timely manner. If your insurance carrier does cover the service, you will be reimbursed for any difference owed. Insurance plans vary considerably, and we cannot predict or guarantee what part of our services will or will not be covered by your plan. Patients are responsible for knowing the details/rules of their health plan(s), as we cannot change our coding to obtain payment. Telemed visits are subject to copays, coinsurance, and deductibles.

Dr. George and Dr. Moritz look forward to seeing you.

Thank you,
George Dermatology